Fra manuell rapportering til sanntidsinnsikt: Slik hjalp vi kunden med å ta smartere beslutninger.Manglende sporbarhet gjør det vanskelig å ta gode beslutninger. Kunde – med over 40 restauranter manglet innsikt i hvilke kampanjer som faktiskdrev bordbestillinger. De ønsket seg en løsning som kunne synliggjøre verdien av markedsføringen og gi støtte til bedre ressursplanlegging.
[/av_textblock] [/av_section] [av_one_full first min_height=” vertical_alignment=’av-align-top’ space=” row_boxshadow=” row_boxshadow_width=’10’ row_boxshadow_color=” custom_margin=” margin=’0px’ av-desktop-margin=” av-medium-margin=” av-small-margin=” av-mini-margin=” mobile_breaking=” mobile_column_order=” border=” border_style=’solid’ border_color=” radius=” min_col_height=” padding=” av-desktop-padding=” av-medium-padding=” av-small-padding=” av-mini-padding=” svg_div_top=” svg_div_top_color=’#333333′ svg_div_top_width=’100′ svg_div_top_height=’50’ svg_div_top_max_height=’none’ svg_div_top_flip=” svg_div_top_invert=” svg_div_top_front=” svg_div_top_opacity=” svg_div_top_preview=” svg_div_bottom=” svg_div_bottom_color=’#333333′ svg_div_bottom_width=’100′ svg_div_bottom_height=’50’ svg_div_bottom_max_height=’none’ svg_div_bottom_flip=” svg_div_bottom_invert=” svg_div_bottom_front=” svg_div_bottom_opacity=” svg_div_bottom_preview=” fold_type=” fold_height=” fold_more=’Read more’ fold_less=’Read less’ fold_text_style=” fold_btn_align=” column_boxshadow=” column_boxshadow_width=’10’ column_boxshadow_color=” background=’bg_color’ background_color=” background_gradient_direction=’vertical’ background_gradient_color1=’#000000′ background_gradient_color2=’#ffffff’ background_gradient_color3=” src=” src_dynamic=” background_position=’top left’ background_repeat=’no-repeat’ highlight=” highlight_size=” fold_overlay_color=” fold_text_color=” fold_btn_color=’theme-color’ fold_btn_bg_color=” fold_btn_font_color=” size-btn-text=” av-desktop-font-size-btn-text=” av-medium-font-size-btn-text=” av-small-font-size-btn-text=” av-mini-font-size-btn-text=” animation=” animation_duration=” animation_custom_bg_color=” animation_z_index_curtain=’100′ parallax_parallax=” parallax_parallax_speed=” av-desktop-parallax_parallax=” av-desktop-parallax_parallax_speed=” av-medium-parallax_parallax=” av-medium-parallax_parallax_speed=” av-small-parallax_parallax=” av-small-parallax_parallax_speed=” av-mini-parallax_parallax=” av-mini-parallax_parallax_speed=” fold_timer=” z_index_fold=” css_position=” css_position_location=” css_position_z_index=” av-desktop-css_position=” av-desktop-css_position_location=” av-desktop-css_position_z_index=” av-medium-css_position=” av-medium-css_position_location=” av-medium-css_position_z_index=” av-small-css_position=” av-small-css_position_location=” av-small-css_position_z_index=” av-mini-css_position=” av-mini-css_position_location=” av-mini-css_position_z_index=” link=” link_dynamic=” linktarget=” link_hover=” title_attr=” alt_attr=” mobile_display=” mobile_col_pos=’0′ id=” custom_class=” template_class=” aria_label=” av_uid=’av-1up1od’ sc_version=’1.0′] [av_textblock fold_type=” fold_height=” fold_more=’Read more’ fold_less=’Read less’ fold_text_style=” fold_btn_align=” textblock_styling_align=” textblock_styling=” textblock_styling_gap=” textblock_styling_mobile=” size=” av-desktop-font-size=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” font_color=” color=” fold_overlay_color=” fold_text_color=” fold_btn_color=’theme-color’ fold_btn_bg_color=” fold_btn_font_color=” size-btn-text=” av-desktop-font-size-btn-text=” av-medium-font-size-btn-text=” av-small-font-size-btn-text=” av-mini-font-size-btn-text=” fold_timer=” z_index_fold=” id=” custom_class=” template_class=” av_uid=’av-magmdhm4′ sc_version=’1.0′ admin_preview_bg=”]Dynamisk Dashboard
Utfordringen: Mangel på innsikt og tidkrevende rapportering Kunden sto overfor to hovedutfordringer:
- Manglende sporing av bordbestillinger: Kampanjene deres i Google Ads og Meta var aktive, men det fantes ingen kobling til hvorvidt de faktisk førte til bordbestillinger. Det gjorde det umulig å måle ROI – og vanskelig å vite hva som fungerte.
- Manuell og ineffektiv datahåndtering: Tidligere hentet de inn data fra bookingsystemet og mediekanalene separat – og behandlet det manuelt i regneark. Det var både tidkrevende og risikabelt, og det manglet et helhetlig bilde.
Løsningen: Et automatisert og skalerbart dashboard
eksempel på hvordan vi har visualisert bookingdata sammen med trafikkinformasjon fra Google Analytics.
Sanntidsdata
Sammen med Noname utviklet vi et datadrevet dashboard i Looker Studio, som henter inn sanntidsdata fra bookingsystemets API, Google Analytics 4, Google Ads og Meta. Dette gir dem innsikt i:
- Totalt antall bordbestillinger og gjester – dag for dag, uke for uke og måned for måned
- Hvilke markedsføringskanaler som faktisk genererer booking
- Hvordan bookingtrender utvikler seg over tid
- Fremtidige bestillinger, som gir et grunnlag for ressurs- og bemanningsplanlegging
AI – Kunstig Intelligens
For å sikre komplett innsikt brukte vi kunstig intelligens til å fylle inn manglende data for stengte perioder. Dataene hentes fire ganger daglig via Supermetrics, og visualiseres på en brukervennlig måte i Looker Studio – med mulighet for filtrering på tvers av restauranter og tid. [/av_textblock] [/av_one_full] [av_section min_height=” min_height_pc=’25’ min_height_px=’500px’ shadow=’no-border-styling’ bottom_border=’no-border-styling’ bottom_border_diagonal_color=’#333333′ bottom_border_diagonal_direction=” bottom_border_style=” padding=’default’ margin=” custom_margin=’0px’ av-desktop-custom_margin=” av-medium-custom_margin=” av-small-custom_margin=” av-mini-custom_margin=” svg_div_top=” svg_div_top_color=’#333333′ svg_div_top_width=’100′ svg_div_top_height=’50’ svg_div_top_max_height=’none’ svg_div_top_flip=” svg_div_top_invert=” svg_div_top_front=” svg_div_top_opacity=” svg_div_top_preview=” svg_div_bottom=” svg_div_bottom_color=’#333333′ svg_div_bottom_width=’100′ svg_div_bottom_height=’50’ svg_div_bottom_max_height=’none’ svg_div_bottom_flip=” svg_div_bottom_invert=” svg_div_bottom_front=” svg_div_bottom_opacity=” svg_div_bottom_preview=” fold_type=” fold_height=” fold_more=’Read more’ fold_less=’Read less’ fold_text_style=” fold_btn_align=” 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Mer innsikt, bedre beslutninger:
- Fått full oversikt over bordbestillinger og gjestetrender på tvers av restauranter
- Allokere markedsbudsjett smartere basert på hvilke dager og kampanjer som gir effekt
- Spart tid på manuell rapportering og datainnsamling
- Fått et verktøy som gir sanntidsbeslutningsstøtte til både markedsteamet og restaurantdriften
En løsning som vokser med kunden
Dashboardet er bygget for å være skalerbart – og kan enkelt tilpasses flere restauranter, nye datakilder eller endrede behov. For Noname har dette blitt et sentralt verktøy i det daglige arbeidet – og et bevis på hvordan smart datainnsamling og visualisering kan gjøre en stor forskjell.
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